TRAVEL ASSISTANCE SERVICES

The Company will provide these Benefits only when the Insured is travelling outside the Usual Country of Residence (by plane, car, Train, Ship or Bus), up to a maximum of 92 days.
 

1)  Medical expenses and hospitalisation abroad
In the event of illness or injury of the Insured occurring outside the Usual Country of Residence the Company will meet the usual, customary, necessary and reasonable costs of hospitalisation, surgery, medical fees and pharmaceutical products, prescribed by the attending doctor.
The Company’s medical team will maintain the telephone contacts necessary with the centre and with the doctors attending to the Insured to supervise the provision of proper health care.
 
2) Transport or repatriation in the event of illness or accident sustained by the Insured during the course of a trip.
In the event of an accident or sudden illness, the Company will take charge of transferring or repatriating the Insured to a properly equipped health centre or to his/her usual country of residence.
The Company, through its medical team, will decide which health centre the Insured is transferred to or whether repatriation is necessary, depending on the situation or gravity of the state the latter is in.

Afterwards, the Company’s medical team will maintain the telephone contacts necessary with the medical centre and with the doctors attending to the Insured, and on the basis thereof will decide whether to transfer or repatriate the Insured, and on the most suitable means of transport to use.

For minor or less serious illnesses or accidents, which in the opinion of the medical team do not require repatriation, transfer will be performed in ambulance or another means of transport, to the place where adequate medical assistance can be provided.
 
3)  Emergency Dental Care.
If necessary, the Company will provide the Insured party with the dental assistance required abroad. 
The maximum limit of the expenses for this benefit will be US$ 600 with a deductible amount of 60 USD. 
This coverage is restricted to the treatment of pain, infection and removal of the tooth affected.
4)  Repatriation of the immediate family member travelling with the Insured.
Should the Insured be hospitalised due to sudden illness or accident for more than five days or deceased, the Company will meet the cost in respect of one immediate family member accompanying the Insured at the moment of the event, having the same country of residence as the Insured, considering this immediate family member is unable to travel by his/her own means of transport or the means of transport used for the initial trip.
 
5) Repatriation of mortal remains.
In the event of the death of the Insured, the Company will make the arrangements necessary for his/her transport or repatriation and will meet the cost of the transfer expenses to the place of interment, cremation or funeral ceremony at his/her usual country of residence.
Payment of expenses for interment, cremation or funeral ceremony is excluded from this guarantee.
 
6) Escort of dependent child.
If any of the Insured party’s accompanying the transferred or repatriated Insured party were to be a child of under 15 years of age and who did not have anyone to accompany him/her, the Company will provide a suitable person to look after him/her during the trip to the hospital where the former is hospitalised, or to the usual residence in the country of origin, whenever there were no other person who could take charge of him/her.